We actually communicate this... 1

Communication cannot be avoided along as we are on this planet EARTH and we are breathing, we will always communicate with human beings always ..... When conversing with people,agreeing o na matter,exchanging ideas, talking about any topic, discussing, we also pass other messages through our :

BODY LANGUAGES: 

Smiles are mentally driven, it conveys interest and trust. Fake smiles stand out as such and act as a red light and to your smile add direct eye contact, open hands and arms, full-body supports, positive facial expression.

Learn to understand and interpret people’s body language, use your intuition also.

LISTENING :

“The  Lord gave us two ears and one mouth  so that we would listen at last twice as we talk”. Effective listening is hard work, it takes much more energy and concentration to listen it does to talk. Some people tend to listen with their hearts; others tend to depend on their reasoning. These are basic ways people listen:
a) Passive listening

b) Active listening

c) Judgmental listening

d) Nonjudgmental listening.

             Learn to ask the right question at the right time, carefully observe the other party’s body language, and listen till you understand the other party’s position, don’t rush to give a response, be positive and have fun. It helps to build trust.

 

THE SPOKEN WORDS: 

It is commonly used, rated least effective or dependable of all tools – the way they are used and interpreted. People do these:
a) Half listen and draw the wrong conclusions

b) Hear what they want to hear and forget the rest

c) Misinterpret the words

d) Simply ignore the message

e) Remember part of the message; you can never really be sure what conclusions reside in the other party.
It can be a Person-To-Person Direct contact or Indirect Person-To-Person contact - Telephone conversation or the Spoken words to Group or Large Audience.

To get the best out of this tool:
a) Always start with a well thought-out objective

b) Be sure to present your message in understandable terms

c) Pick your setting (place & environment) to deliver important messages

d) Establish common ground – interest areas of the listener

e) Pay attention to intent as well as to spoken words

f) Show that you care and can be trusted

g) Avoid conflicts and confrontations.